Who typically makes the decision in arbitration?

In arbitration, the decision is typically made by a panel of claims experts. This option is correct because arbitration is an alternative dispute resolution process often used in insurance and other industries. It involves a neutral third party or a panel of arbitrators who are knowledgeable in the relevant field or subject matter of the dispute. They review the evidence and arguments presented by both parties and then issue a binding decision.

The involvement of a panel of claims experts ensures that the decision is informed by relevant expertise and experience, which can lead to a fairer resolution of the dispute. This structure allows for a more streamlined process compared to traditional court systems, where judges or juries may not have specialized knowledge relating to specific claims or insurance matters.

The other choices do not accurately reflect who makes decisions in arbitration. A judge or jury typically adjudicates cases within the court system, while an insurance company's claims adjuster is responsible for investigating and settling claims but does not have the authority to decide disputes in arbitration. The insured party alone would not be involved in making the decision as arbitration requires input from both parties and the arbitrators.