Which of the following is NOT a type of resource available for claims verification?

Prepare for the CIC Insurance Operations Test. Enhance your knowledge with in-depth questions and detailed explanations. Master the material and boost your confidence for exam day!

The focus of claims verification is primarily on ensuring that the information and evidence presented in relation to a claim are accurate and reliable. Private investigators, forensic accountants, and consulting engineers are all professionals who play crucial roles in verifying claims.

Private investigators can gather evidence, conduct interviews, and perform background checks to confirm the legitimacy of a claim. Forensic accountants specialize in examining financial records to detect fraud or assess damages, providing crucial insights into monetary claims. Consulting engineers often analyze technical claims, such as those related to property damage or construction defects, and can provide expert assessments regarding safety, compliance, and causation.

Mortgage brokers, however, do not engage in claims verification activities relevant to the insurance claims process. Their primary role lies in facilitating real estate financing, which does not directly contribute to the verification of claims for insurance processes. Thus, mortgage brokers do not possess the necessary expertise or function that supports claims verification. This distinction makes the choice referring to mortgage brokers the correct answer, as it is not a resource utilized for claims verification.

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