Which method is NOT used to verify damages in a claim?

Prepare for the CIC Insurance Operations Test. Enhance your knowledge with in-depth questions and detailed explanations. Master the material and boost your confidence for exam day!

The method that is not typically used to verify damages in a claim is the review of previous medical records. While reviewing previous medical records can offer insights into a claimant's medical history and any pre-existing conditions, it does not directly verify the damages incurred from the specific incident in question. The primary focus in claims assessment is to establish what damages are attributable to the current claim circumstances, rather than reviewing unrelated past medical history.

In contrast, methods such as surveillance and monitoring social media are employed to gather current, relevant information about a claimant’s situation and activities, which can help establish the scope of damages or injuries being claimed. Witness interviews provide firsthand accounts related to the incident, which can corroborate or dispute the claims made by the claimant. Thus, the other methods serve a more directly relevant role in assessing the validity and extent of the damages related to the claim at hand.

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