What do market conduct examinations ensure for insurance companies?

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Market conduct examinations are designed to ensure that insurance companies adhere to state laws and regulations governing their operations. This type of examination focuses on how insurers treat their customers, including their marketing practices, underwriting procedures, claims handling, and overall business practices. The primary aim is to protect consumers from unfair, deceptive, or discriminatory practices.

By ensuring compliance with state laws, market conduct examinations help foster a fair marketplace and maintain public trust in the insurance industry. These examinations assess if companies are appropriately following legal standards in their interactions with policyholders and potential customers.

The other options, while relevant to various aspects of insurance operations, do not fully capture the primary purpose of market conduct examinations. Financial soundness is related to financial examinations, and while competitive pricing and technology advancement are critical, they are not the focus of market conduct regulations.

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